Business Analyst

Oferty pracy
PLWarsawGrzybowska 6000-844

Summary

Andersen, an international IT company, invites a Business Analyst to work on a German Manufacturing project.

The customer is a world-renowned German manufacturer of equipment, materials and systems used in dental technology. The company has more than 125 years of experience and an excellent reputation in the dental industry. It currently operates in more than 100 countries, and its name stands for innovative and high-quality products.

The project is to take part in the creation of a new solution for automated quality control and its integration into existing business processes.

Responsibilities

  • Analyzing buying habits (Data Sources ERP, CRM).
  • Analyzing retention strategies.
  • Creating target group selections for multi-channel campaigns and analyzing the customer base regarding its potential.
  • Creating buyer personas by analyzing ERP & CRM data with enrichment of external data, e.g. customers' websites and social media.
  • Deriving data-driven suggestions for optimizing CRM campaigns and identifying new potentials.
  • Developing and monitoring customer lifetime value models and analytically derive suggestions for increasing customer lifetime value.
  • Using complex data sets to find smart and pragmatic ways to identify customer behavior patterns and prepare these for various stakeholder groups in a coherent manner.
  • Ensuring better targeting through analysis, derive recommendations for target group marketing and thus increase the marketing efficiency of campaigns.
  • Suggesting projects to improve the database and automation in collaboration with other departments such as BI, Controlling and IT.
  • Analyzing existing customers’ websites to improve the customer acquisition process as well as the profitability prediction in B-to-B marketing.
  • Analyzing CRM entries in regards of value for the result of the a.m. tasks, identify missing entries for fulfillment of a.m. tasks.

Requirements

  • Commercial experience as a Business Analyst for 5+ years.
  • Experience in developing software documentation.
  • Experience in product analytics and interacting with UX experts to build persona profiles.
  • Investigation and research skills should be at a high level.
  • Deep knowledge in all techniques of requirements elicitation, experience in requirements management.
  • Strong analytical skills to critically evaluate information from multiple sources.
  • Experience in managing a backlog and decomposing and prioritizing tasks.
  • Ability to modify a chosen approach in response to changing stakeholders, conditions, circumstances, and feedback.
  • Experience in modeling business processes (at least BPMN/UML).
  • Experience in Agile (Scrum) methodologies.
  • Knowledge of requirements management tools (at least Jira and Confluence).
  • Good communication skills and an open mindset.
  • Ready to work independently inside the customer's team.
  • Level of English – from Upper-Intermediate.
  • Level of German – from Upper-Intermediate.

Reasons to join us

  • Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
  • We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
  • We welcome specialists from every part of the world.
  • Salaries at Andersen are pegged to the EUR, and our employees are provided with a benefit package and an extensive set of bonuses.
  • We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
  • There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
  • You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
  • Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!

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