ServiceNow Developer (in the EU)

Summary

Andersen is seeking a ServiceNow Developer in the EU for a large-scale project in Germany. The role focuses on optimizing asset discovery and integration processes in a Windows-based environment using Jira Service Management.

The customer is a Berlin-based IT consulting company specializing in Application Lifecycle Management (ALM) solutions, particularly focused on integrating SAP systems with tools like Jira and ServiceNow. The company supports organizations in optimizing their change and release management processes, streamlining collaboration between IT and business teams. As a certified Atlassian Gold Partner, it provides custom connectors, archiving tools, and agile project management services to clients across industries such as automotive, finance, public sector, and manufacturing.

The project involves supporting the implementation and optimization of asset discovery processes for a client using an agent-based scanning solution integrated with Jira Service Management (Cloud). The environment is primarily Windows-based, with software deployments managed through Matrix42 Empirum.

Technology stack: ServiceNow, Flow Designer, UI Policies, Business Rules, Script Includes, Client Scripts, REST/SOAP API.

Responsibilities

• Developing and configuring ServiceNow applications and modules based on business requirements.
• Implementing custom solutions, workflows, and automation using ServiceNow scripting and tools.
• Performing UI/UX enhancements to improve user experience.
• Designing and implementing integrations with third-party systems using REST/SOAP APIs.
• Ensuring data integrity and smooth communication between systems.

Requirements

• Experience with ServiceNow for 2+ years.
• Proficient in ServiceNow platform capabilities, including ITSM, ITOM, HRSD, CSM, and other modules.
• Strong hands-on experience in developing ServiceNow applications, scripting (JavaScript, Glide), and integrations.
• Knowledge of ServiceNow development tools: Flow Designer, UI Policies, Business Rules, Script Includes, and Client Scripts.
• Familiarity with REST/SOAP APIs and integration methods.
• Proven experience in customizing and extending ServiceNow platform features.
• Experience working in Agile/Scrum environments.
• Level of English – from Intermediate+ and above.

Reasons to join us

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
• The opportunity to change the project and/or develop expertise in an interesting business domain.
• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
• The opportunity to earn up to an additional 1,000 EUR per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
• Certification compensation (AWS, PMP, etc).
• Referral program.
• English courses.
• Private health insurance and compensation for sports activities.

Join us!