Business Analyst

Summary

The IT company Andersen is hiring a Business Analyst for a U.S.-based project with a global travel payment provider.

The customer is a global corporate travel payment solution owned and operated by the world’s airlines. The network consists of major airlines that issue charge cards accepted by thousands of merchants around the world for air, rail, cruise and travel agency payments.

The project is a platform that helps reduce payment processing costs and streamline travel expense management for organizations worldwide.

Responsibilities

• Gathering, analyzing, and documenting business and functional requirements from both internal and external stakeholders.
• Creating and maintaining comprehensive BA documentation.
• Conducting interviews, workshops, and negotiations directly with clients and their clients (end-users) to understand real needs, expectations, and constraints.
• Translating business needs into clear documentation: user stories, business process models (BPMN), acceptance criteria, etc.
• Acting as a bright between product, engineering, and client teams, ensuring all parties are aligned.
• Collaborating with UX/UI, Product Managers, QA, and Developers throughout the delivery lifecycle.
• Leading backlog refinement, ensuring prioritization of business value, and maintaining clear product documentation.
• Driving pre-sales discovery and contributing to proposal creation, if needed.
• Monitoring industry trends and suggesting improvements to product offerings and internal processes.

Requirements

• Experience as a Business Analyst in fintech, banking, or enterprise systems, for 4+ years.
• Proven experience in direct communication and negotiation with clients and end customers.
• Strong experience with BA documentation: BRD, FSD, user stories, diagrams, etc.
• Excellent communication, facilitation, and presentation skills.
• Solid understanding of Agile/Scrum methodologies.
• Proficiency with tools like Jira, Confluence, Miro, Lucidchart, Figma.
• Good understanding of APIs, integrations, and financial processes.
• Level of English – Upper-Intermediate and above.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the EUR, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!