System Analyst

Summary

Andersen is hiring a System Analyst for a U.S.-based project with a global travel payment provider. The role involves supporting the development of a payment platform to improve merchant efficiency.

The customer is a global corporate travel payment solution owned and operated by the world’s airlines. The network consists of major airlines that issue charge cards accepted by thousands of merchants around the world for air, rail, cruise and travel agency payments.

The project is a payment technology that will enhance the efficiency and profitability of merchant payment operations through a comprehensive, airline-centric payment platform.

Responsibilities

• Collaborating closely with Solution Architects, Domain Architects (Data, Infra, Security), Business Analysts and stakeholders to refine and translate complex business requirements into detailed, technically feasible system specifications.
• Documenting and mapping end-to-end functional and non-functional requirements across payment flows, reconciliation logic, tokenization, PSP integrations, user-facing dashboards and regulatory constraints.
• Analyzing and structuring API interactions with multiple subsystems, including payment processors, analytics engines, external providers and internal components.
• Coordinating requirements gathering and validation across internal teams and third-party vendors, ensuring traceability and version control.
• Defining and maintaining API-level specifications, data contracts and system behaviour logic, including error handling, failover flows, and SLA-critical paths.
• Ensuring compliance requirements (PCI DSS, GDPR, PSD2, SOC2) and internal security policies are embedded into the system design and documentation.
• Participating in workshops, grooming sessions and backlog refinement to help scope MVP and subsequent releases of the platform.

Requirements

• Experience in system analysis in fintech, banking, or global transaction platforms, ideally, within complex enterprise environments for 3+ years.
• Deep understanding of payment ecosystem components and flows, including PSP integrations, smart routing, tokenization, etc.
• Experience with API specifications (REST, OpenAPI/Swagger), event-driven systems and high-availability architecture patterns.
• Ability to decompose business requirements into structured technical artefacts: use cases, sequence diagrams, interface contracts and integration specs.
• Experience working in multi-disciplinary architecture teams (infra, security, data), understanding the downstream impacts of decisions across layers.
• Knowledge of key regulatory and security standards such as PCI DSS, GDPR, PSD2, SOC2.
• Ability to incorporate legal/infosec input into functional designs.
• Strong skills in documentation, stakeholder communication and versioned requirement tracking.
• Ability to communicate across business and technical stakeholders in a distributed team, not just asking questions but proposing value.
• Level of English – Upper-Intermediate and above.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the EUR, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!