IT Support Specialist (Riyadh, Saudi Arabia)

Summary

Andersen is hiring an IT Support Specialist in Saudi Arabia. The role involves maintaining and optimizing the IT infrastructure of the Riyadh office.

The customer is a global leader in construction equipment with over 65 years of experience, operating in more than 100 countries. It manufactures a wide range of machinery including wheel loaders, excavators, and mining equipment. Known for strong international partnerships and advanced technologies, the company is recognized among the world’s top construction machinery enterprises and continues to innovate in sustainable and intelligent solutions.

The project is focused on strengthening the IT infrastructure of the Riyadh office to ensure smooth operation of systems and devices for employees.

Responsibilities

• Downloading, installing, configuring, and licensing Microsoft applications.
• Configuring finance, HR, and operational systems as needed.
• Resolving IT issues via remote tools and onsite visits.
• Setting up and troubleshooting internet and phone connections.
• Configuring and maintaining printers, scanners, and Huawei devices.
• Installing required programs and troubleshooting application issues.
• Performing data backup, recovery, and security audits.
• Implementing antivirus protection and security best practices.
• Setting up and troubleshooting corporate email accounts.
• Addressing day-to-day technical issues for office staff.

Requirements

• Experience in IT support, preferably in both onsite and remote formats, for 3+ years.
• Strong knowledge of Microsoft Windows, Microsoft 365, and licensing management.
• Experience with hardware setup and maintenance (printers, scanners, laptops – preferably Huawei devices).
• Strong understanding of network setup and troubleshooting (LAN/Wi-Fi, phone lines).
• Familiarity with data backup/recovery tools and cybersecurity practices.
• Ability to diagnose and resolve both hardware and software issues efficiently.
• Experience with email configuration and troubleshooting (e.g., Outlook, Exchange).
• Level of English – from Intermediate+.

Reasons to join us

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
• The opportunity to change the project and/or develop expertise in an interesting business domain.
• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
• The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
• Certification compensation (AWS, PMP, etc).
• Referral program.
• English courses.
• Private health insurance and compensation for sports activities.

Join us!