UX Researcher

Summary

Andersen, an international IT company, invites an UX Researcher to work on large-scale projects.

Andersen is a pre-IPO global software development company with over 18 years of experience delivering full-cycle IT services. We specialize in helping enterprises and fast-growing mid-sized businesses accelerate their digital transformation through modern, scalable, and secure software solutions.

Our company operates across a global network of 18 development centers and offices, strategically located in North America, Western and Central Europe, the Middle East, and the Asia-Pacific region. With a strong team of over 3,500 highly skilled professionals, we combine deep domain expertise and advanced technical capabilities to consistently deliver exceptional results for our clients.

Responsibilities

• Conducting qualitative and quantitative user research to understand user behavior, needs, and pain points.
• Planning and executing user interviews, surveys, field studies, diary studies, and usability tests.
• Analyzing research data, synthesizing insights, and translating them into actionable recommendations for product teams.
• Creating research reports, user personas, journey maps, and experience frameworks to clearly communicate findings.
• Collaborating with product managers, designers, and engineers to support discovery phases and prioritize user-centered improvements.
• Validating design concepts and hypotheses through continuous user feedback and iterative testing cycles.
• Establishing research processes, methodologies, and best practices to ensure consistency throughout the product lifecycle.
• Staying current with UX research methods, tools, and industry trends to elevate research quality and impact.

Requirements

• Experience as a UX Researcher for 3+ years.
• Strong understanding of qualitative and quantitative research methods.
• Hands-on experience conducting usability testing, interviews, surveys, and data analysis.
• Ability to translate research insights into clear product recommendations.
• Proficiency with research and testing tools (e.g., UserTesting, Maze, Optimal Workshop, Dovetail, Lookback, Hotjar).
• Excellent communication and presentation skills for delivering findings to cross-functional teams.
• Level of English – from Intermediate+ and above.

Reasons to join us

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
• The opportunity to change the project and/or develop expertise in an interesting business domain.
• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
• The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
• Certification compensation (AWS, PMP, etc).
• Referral program.
• English courses.
• Private health insurance and compensation for sports activities.

Join us!