Product Owner

Summary

Andersen seeks a Product Owner for a project developing a digital platform for booking and managing household services, ensuring seamless user experience across web and mobile channels.

The customer is a leading provider of household services in the Nordic region, delivering a broad range of solutions supported by advanced digital tools. With a strong operational footprint and thousands of employees, the company has developed both client-facing and internal mobile applications, implemented a cloud-based CRM system. It also places a strong emphasis on sustainability, employee inclusion, and continuous digital innovation to enhance service quality and operational efficiency.

The project is focused on delivering a digital platform for a household services provider that enables customers to book and manage home assistance services such as cleaning, moving, handyman work, and gardening through web, mobile, and support channels.

Responsibilities

• Owning and leading the overall purpose of the assigned product(s) including its definition and performance.
• Owning, ranking, and maintaining the team backlog, ensuring User Stories include clear Acceptance Criteria and align with the Program Vision.
• Leading the team through Iteration Planning, Backlog Refinement, and System Demos.
• Participating actively in PI Planning to resolve dependencies.
• Acting as the primary interface between the technical team and business stakeholders in Stockholm to ensure solutions are business-oriented and user-friendly.
• Leveraging insights from Power BI and Salesforce to validate the Benefit Hypothesis of delivered features and pivot priorities based on operational performance.
• Ensuring all stories meet the "Definition of Done," with a specific focus on GDPR compliance (Data Minimization) and L&D/Change Management readiness.

Requirements

• Experience as a Product Owner for 3+ years.
• Experience in Customer Journey Mapping.
• Experience working with Power BI and Salesforce (preferably experience with CPQ or Price Engine modules).
• Ability to translate complex business requirements into high-quality technical User Stories and Enablers.
• Experience working in large, multi-national corporate/group environments.
• Strong stakeholder management and communication skills.
• Excellent analytical thinking and problem-solving skills.
• Level of English – from Intermediate+.

Desired skills

• SAFe Product Owner/Product Manager (POPM) certification.
• Experience with the IFS business system or similar enterprise ERPs.
• Knowledge of Data Analytics tools (Power BI, SQL) to interpret operational efficiency and productivity.
• Background in service-oriented or consumer-facing industries (e.g., Facility Management, Cleaning, or Green Services).
• Knowledge of Swedish.

Reasons to join us

• Andersen cooperates with such companies as Siemens, Johnson & Johnson, AstraZeneca, BNP Paribas, Allianz, Ryanair, TUI, Verivox, Media Markt, etc..
• For the past four years, our company has been growing annually by 60–100%, and we constantly involve top-notch specialists in our team.
• Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 19 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We are a cool young team of like-minded people communicating informally.
• You'll have a stable and competitive salary and an extensive benefits package.
• At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

Join us!

Lokalizacje

Worldwide