Head of L&D

Summary

The IT company Andersen invites a Head of L&D Department to join its team.

Andersen is a European pre-IPO IT company uniting over 3,500 top-class professionals: developers, architects, testers, analysts, and other specialists. For over 17 years, we have been helping enterprises and middle-sized firms worldwide transform their businesses by creating effective digital solutions using innovative technologies.

Today, we are working with businesses from various parts of the world, including Western Europe, the USA, and Asia. Our expertise includes FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and other industries.

Responsibilities

• Analyze the selection process and interviews with clients, and prepare our candidates accordingly.
• Organize training for employees on hard and soft skills for interviews with clients, monitor the speed and quality of preparation, and develop approaches to quality assessment.
• Analyze the need for experts to conduct interviews and expand the pool of interviewers in collaboration with technology experts.
• Optimize and improve employee preparation processes based on feedback from internal and external clients.
• Provide statistics on the department's performance and conduct brainstorming sessions with top management on systemic process improvements.
• Analyze the effectiveness of the interview scheduling team, coordinate department operations, and improve key performance indicators.
• Optimize current department processes, develop and implement new processes, tools, and approaches.
• Make decisions and implement changes to achieve the company’s business goals.
• Participate in cross-functional projects.

Requirements

• Higher education in pedagogy or management.
• Experience in the role of Head of Learning and Development Department for at least 2 years.
• Experience in team management of at least 5 people.
• Skills in negotiation, presentation, and defending ideas and solutions at the management level.
• Strategic and analytical thinking.
• Ability to structure and systematize information.
• Ability to work with data and make data-driven decisions.
• Ability to organize workflows and prioritize tasks.
• Ability to plan, delegate, and monitor task completion.
• Flexibility and readiness to work in a multitasking environment in dynamic conditions.
• English language proficiency - from Intermediate+ and above.

Desired skills

• Understanding of IT specifics and experience working in IT.
• Basic proficiency with Atlassian products (JIRA, Confluence).

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Johnson & Johnson, Ryanair, Europcar, TUI, Verivox, Shypple, etc..
• We offer the opportunity to gain experience in developing business relationships with the world's largest brands, as well as large-scale projects using cutting-edge technologies.
• Interesting and high-profile deals, negotiation practice, and communication with C-level people.
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 17 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

Join us!