Site Reliability Engineer (Observability Focus)

Summary

Andersen is hiring a Site Reliability Engineer (Observability Focus) to enhance monitoring and reliability of cloud platforms, enabling scalable integrations and stable partner ecosystems.

The customer is a large international organization operating in the insurance and risk protection domain, providing a wide range of services for both individual and corporate clients. The customer has a strong global presence, delivers diversified insurance solutions across multiple lines of business, and is known for its mature operational model, financial stability, and well-established expertise in service delivery and claims management.

The project is focused on building scalable digital platforms that embed insurance services into partner ecosystems, enabling fast integration and seamless experiences. The team advances a global integration platform, delivering reliable, high-quality solutions at cloud scale.

Responsibilities

• Owning and evolving the observability architecture across services and environments.
• Designing, maintaining, and tuning monitoring, logging, and tracing pipelines.
• Reducing alert fatigue by improving signal-to-noise ratios and defining actionable alerts.
• Partnering with Product and Engineering teams to define and review SLIs, SLOs, and error budgets.
• Providing deep technical context during incident response and post-mortems.
• Enabling teams with dashboards, metrics standards, and instrumentation guidelines.

Requirements

• Strong experience in SRE, reliability, or observability-focused roles for 4+ years.
• Deep understanding of metrics, logs, traces, and correlation techniques.
• Hands-on experience with Dynatrace, Azure Monitor (logs and metrics), and OpenTelemetry instrumentation standards.
• Practical experience defining and operating SLIs / SLOs.
• Strong skills in incident analysis and root cause analysis (RCA).
• Coding experience (Python, Java, Go, or similar) to support custom instrumentation and integration.
• Level of English – from Intermediate+ and above.

Desired skills

• Experience with other observability platforms such as Datadog, New Relic, AppDynamics, Prometheus, or Grafana.

Reasons to join us

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
• The opportunity to change the project and/or develop expertise in an interesting business domain.
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
• The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
• Certification compensation (AWS, PMP, etc).
• Referral program.
• English courses.
• Private health insurance and compensation for sports activities.

Join us!

Locations

India