Junior Account Manager

Summary

The IT company Andersen offers a job to an active Junior Account Manager. We need a specialist capable of maintaining and developing warm business relationships with our existing customers and launching new domains and projects.

Andersen is a pre-IPO software development company providing a full cycle of services. For over 16 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.

Today, we are working with businesses from various parts of the world, including North America, Western Europe, Israel, Australia, Saudi Arabia, Qatar, and the UAE. Our expertise includes FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, e-Commerce, and other industries.

Responsibilities

• Understanding customer business and how it operates.
• Establishing and nurturing strong long-term relationships with customer company and key people on the client's side.
• In collaboration with Andersen team and customer’s key people identifying potential issues customer business faces to propose solutions to fix them.
• Elaborating account development plan and strategy.
• Being responsible for the general customer satisfaction and growth in close collaboration with Andersen production team.
• Actively resolving ongoing issues and problems.
• Conducting sales and pre-sales activities, pitching and proposals elaboration to support account development plan and strategy.
• Being responsible for profitability and financial efficiency on assigned accounts.

Requirements

• Experience in account management and/or customer success management for 6+ months.
• Strong communication, negotiation and team collaboration skills.
• Conversation and communication skills C-Level people.
• Level of English – from Upper-Intermediate.

Desired skills

• Strong knowledge of the IT industry and how the major processes function.
• Experience in creating and implementing account development plans and strategies.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Johnson & Johnson, Ryanair, Europcar, TUI, Verivox, Shypple, etc..
• We offer the opportunity to gain experience in developing business relationships with the world's largest brands, as well as large-scale projects using cutting-edge technologies.
• Interesting and high-profile deals, negotiation practice, and communication with C-level people.
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 16 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

Join us!