ECM Modernization Specialist (IBM FileNet)

Summary

The IT company Andersen invites an ECM Modernization Specialist (IBM FileNet) to join its team for working with a company from the UAE.

This position requires on-site in the Abu Dhabi office, but we are also open to considering candidates from other countries for relocation.

The customer is a government entity that manages public affairs and oversees various corporate and philanthropic projects. The company is embarking on a transformative digital journey to enhance its operational efficiency and customer experiences.

The project focuses on digital transformation in the UAE to develop and support digital solutions, enhance social services, strengthen public engagement, advance international relations, and optimize administrative processes.

Responsibilities

• Conducting a detailed technical and functional analysis of the current IBM FileNet ecosystem, producing assessments and modernization roadmaps.
• Designing and implementing optimized archiving structures, metadata models, and document lifecycle workflows aligned with regulatory retention and business process automation goals.
• Leading the integration of FileNet with enterprise systems (e.g., Oracle EBS, SharePoint) using REST APIs, SOAP services, and middleware.
• Customizing IBM Content Navigator (ICN) UI/UX and role-based workflows to enhance user productivity and ensure consistency across departments.
• Developing comprehensive architecture and integration documentation, including process maps, API blueprints, and security models.
• Facilitating technical enablement through training, workshops, and documentation for IT teams, super-users, and business stakeholders.
• Monitoring system health, tune performance, and lead optimization of indexing, storage, and retrieval processes.
• Ensuring alignment with enterprise security policies, audit requirements, and data governance frameworks.
• Keeping abreast of FileNet roadmap updates, security patches, and best practices to recommend proactive enhancements.

Requirements

• Hands-on experience with IBM FileNet (CPE 5.5.11) and IBM Content Navigator (3.0.14+) for 5+ years.
• Proven track record integrating IBM FileNet with Oracle E-Business Suite R12.2.9 using APIs and middleware.
• Strong proficiency in REST APIs, XML/SOAP web services, and integration techniques within enterprise landscapes.
• Deep understanding of content governance, document retention policies, and compliance requirements.
• Proficient in Java and JavaScript for FileNet component extensions, including ICN plug-ins and workflow customizations.
• Skilled in assessing legacy ECM environments and delivering modernization plans aligned with business needs.
• Demonstrated ability to create detailed technical documentation, configuration manuals, and user training material.
• Excellent communication and collaboration skills.
• Level of English – from Intermediate+ and above.

Desired skills

• IBM Certified Specialist – FileNet Content Manager.

Reasons to join us

• Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson & Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..
• The opportunity to change the project and/or develop expertise in an interesting business domain.
• Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
• Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.
• The opportunity to earn up to an additional 1,000 EUR per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities.
• Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.
• Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
• Certification compensation (AWS, PMP, etc).
• Referral program.
• English courses.
• Private health insurance and compensation for sports activities.

Join us!