Business Analyst

Summary

The IT company Andersen invites an experienced Business Analyst to work on a large-scale eCommerce project.

The customer is a multinational company headquartered in Geneva, Switzerland, and it operates in more than 130 countries worldwide. With a focus on quality, innovation, and sustainability, it is committed to meeting the evolving needs of adult tobacco consumers.

The project is the development of the eCommerce platform for delivering reduced-risk products. This branch started as a start-up inside the client's business and has grown in a separate direction.

Responsibilities

• Gathering and analyzing requirements from Business Owners and market representatives.
• Formalizing requirements into clear and structured User Stories and Gherkin scenarios.
• Creating clickable prototypes in Figma to visualize features and user flows.
• Validating designs for UX consistency, compliance with the design system, corner case coverage, and accessibility standards.
• Leading refinement and pre-refinement sessions using the 3 Amigos format (Business, Development, QA).
• Participating in Planning Week including preparing initiative overviews, estimating with the team, and aligning plans with the Product Owner and Delivery Manager.
• Actively engaging in bi-weekly sprints, including sprint planning, retrospectives, and rotating facilitation of daily standups.
• Maintaining up-to-date documentation in Jira and Confluence.
• Visualizing workflows, processes, and systems using draw.io.

Requirements

• Experience as a Business Analyst in product or project teams for 3+ years.
• Deep understanding of design systems, including components, tokens, states, UX consistency, and edge cases.
• Experience in accessibility validation.
• Proficiency in writing detailed requirements using User Stories and Gherkin scenarios.
• Strong hands-on experience with Figma, including the ability to create and present clickable prototypes.
• Proficiency with Jira, Confluence, and draw.io.
• Experience working with CMS platforms, preferably Builder.io or Adobe Experience Manager (AEM).
• Highly motivated, with excellent organizational, analytical, and problem-solving skills.
• Ability to prioritize tasks and manage work efficiently in a fast-paced or high-pressure environment.
• Excellent communication and documentation skills.
• Level of English – from Upper-Intermediate.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the EUR, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!