Account Manager (Eastern Europe)

Summary

The IT company Andersen invites an Account Manager for the Eastern Europe market to join the team.

Andersen is a pre-IPO software development company that provides a full cycle of services. For over 18 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies.

Responsibilities

• Development and implementation of client growth strategies.
• Expansion of existing clients, development of new domains and regions.
• Increasing sales and improving project profitability.
• Identifying opportunities to enhance client relationships and scale the business (upselling/cross-selling).
• PnL control.
• Establishing and maintaining strong long-term partnerships with clients and key stakeholders on the client side.
• Collaborating with the team and key client stakeholders to identify potential business challenges and proposing solutions, as well as implementing and optimizing client-related business processes.
• Managing operational activities for projects.
• Conducting pre-sales activities, developing and presenting solutions to support project growth strategies, and monitoring their outcomes.
• Participating in exhibitions and conferences.
• Holding in-person meetings, organizing and delivering presentations, delegating tasks, and coordinating interdepartmental processes to execute the strategy.
• Contract negotiations and accounts receivable management.

Requirements

– Experience in account management and/or customer success management for 3+ years.

– Strong communication, negotiation, and team collaboration skills.

– Technical knowledge with ability to dive deep into technology aspects.

– Experience communicating with C-level executives.

– Level of English – Upper-Intermediate or above.

Desired skills

– Knowledge of the IT industry and key processes.

– Experience creating and implementing account development plans and strategies.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Johnson & Johnson, Ryanair, Europcar, TUI, Verivox, Shypple, etc..
• We offer the opportunity to gain experience in developing business relationships with the world's largest brands, as well as large-scale projects using cutting-edge technologies.
• Interesting and high-profile deals, negotiation practice, and communication with C-level people.
• The most important thing that we value in our employees is a commitment to continuous learning. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. In addition, for over 18 years, Andersen has assembled a huge knowledge base and established a robust resource management institution.
• We have been strengthening our expertise since 2007. During this time, we have formed excellent teams with streamlined processes, where you can learn something new from your colleagues every day and enjoy your work.
• We at Andersen have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

Join us!