Business/ System Analyst

Summary

Andersen is hiring a Business/System Analyst for a project focused on the digital transformation and modernization of healthcare systems delivering therapeutic and laboratory services.

The customer is a leading healthcare provider in Saudi Arabia. It is committed to providing high-quality healthcare using advanced technology and highly qualified staff in a safe and conducive environment. The company secured the top position in patient safety standards with an exceptional evaluation score of 99.7% in the Essential Safety Requirements (ESR).

The project is focused on the modernization and digital transformation of a healthcare provider that delivers therapeutic and laboratory services for residents of a large metropolitan area and surrounding region.

Responsibilities

• Demonstrating the delivery approach and methodology for Phase 1.
• Identifying key stakeholders and defining the project governance structure, including the RACI matrix, communication plan, reporting cadence, and decision-making processes.
• Validating and refining the project's scope, priorities, assumptions, and expectations.
• Conducting Phase 0 workshops, including kickoff, scope validation, compliance, dependency mapping, system demos, architecture and NFR review, estimation calibration, integration review, delivery planning, and phase closeout.
• Documenting systems that require integration.
• Preparing Phase 0 documentation and results.
• Preparing the Requirements Management Plan.
• Preparing Phase 1 CP document.

Requirements

• Proven experience as a Business/System Analyst for 5+ years.
• Strong business analysis and requirements engineering skills.
• Experience facilitating discovery workshops, stakeholder interviews, and business process mapping sessions.
• Proven experience working on healthcare digital transformation, HIS/EMR/EHR, ERP, or hospital modernization programs.
• Ability to document and analyze current-state and future-state processes.
• Experience producing: Business Capability Maps; Stakeholder Maps; BPMN Process Models; Requirements Management Plans; Scope and Assumptions Registers; Functional and Business Requirements Documents (BRDs); Integration Inventories and System Landscapes.
• Ability to challenge assumptions and guide clients toward industry best practices.
• Experience validating scope, identifying gaps, dependencies, constraints, and risks.
• Strong consulting mindset with the ability to recommend practical modernization approaches.
• Ability to influence stakeholders and build confidence in proposed solutions.
• Good understanding of healthcare compliance and data privacy requirements.
• Ability to facilitate discussions around AI opportunities and operational transformation.
• Level of English – from Upper-Intermediate and above.
• Fluent Arabic (spoken and written).

Desired skills

• Familiarity with local healthcare regulations, operating models, and public-sector healthcare initiatives.

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!

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