System Analyst

Summary

Andersen is hiring a System Analyst for a project developing fleet management solutions and optimizing operational processes through scalable digital platforms.

The customer is a global technology company developing a large-scale digital platform that connects millions of users through a mobile application offering various on-demand services. The platform operates in multiple international markets and requires scalable, high-load systems, real-time data processing, and cloud-based infrastructure to support its growing ecosystem of digital products.

The project is focused on developing and modernizing a fleet management platform that helps vehicle owners manage drivers, vehicles, and operational workflows. It includes improving user onboarding, implementing CRM capabilities, optimizing driver-to-vehicle assignment, and enabling real-time dispatching to increase operational efficiency and fleet profitability.

Responsibilities

• Decomposing and formalizing requirements for the fleet-partner platform, covering CRM, registration flow, driver-to-vehicle assignment, and real-time dispatching.
• Designing target-state processes and system architecture (BPMN, C4, ERD, state models) to replace manual operations and legacy workflows.
• Analyzing and redesigning the registration funnel to reduce driver drop-offs and improve conversion.
• Defining API contracts, event flows, and integration patterns between fleet-partner services and internal platforms.
• Collaboratinh closely with product, business stakeholders, and development teams to clarify scope, priorities, and acceptance criteria.
• Decomposing epics into user stories with clear acceptance criteria and support the team throughout the delivery lifecycle.
• Modeling driver and vehicle entities as separate domains with clear relationships and lifecycle states.
• Designing real-time dispatching logic and operational workflows to minimize manual interventions.
• Maintaining up-to-date system, process, and integration documentation.

Requirements

• Experience as a Systems Integration Analyst for 5+ years.
• Experince with Fintech and Banking.
• Strong system design and modeling skills (BPMN 2.0, C4, UML, ERD).
• Experience designing state machines and complex process flows.
• Strong integration expertise: REST APIs, event-driven architecture, Kafka.
• Experience with OpenAPI / Swagger.
• Understanding of distributed system patterns (Saga, Outbox, retries, DLQ, etc.).
• Knowledge of consistency models (at-least-once, eventual consistency, etc.).
• Experience with KYC/KYB or compliance systems.
• Understanding of GDPR or personal data protection principles.
• Level of English – from Upper-Intermediate.

Desired skills

• Experience with gRPC and Protocol Buffers.
• AsyncAPI experience.
• Background in AML / fraud prevention / regulatory reporting.
• Experience in mobility / ride-hailing / logistics products.
• Experience working in distributed international teams.
• Facilitation skills (event storming, story mapping, etc.).

Reasons to join us

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

Join us!

Локации

Worldwide