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20 Techniques to Collect Customer Feedback and Their Specifics

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27/09/2024

16:00 UTC

Online

English

Free

About the event

Customer feedback is not just a valuable resource – it's rocket fuel that helps your product grow and increases sales. The more information you collect, the sharper your product strategy becomes, which, in turn, brings you greater success.

What awaits you:

  • Discussing various methods for gathering feedback from your users and customers;
  • Getting a view of different channels and tools that can be used for this;
  • Talking about potential challenges you may face and assessing the effectiveness of each approach;
  • At the end of the meeting, you'll have a solid understanding of what methods are best suited for different situations.

The event will be interesting for:

  • Business analysts interested in switching to or exploring product management roles;
  • Product owners looking to enhance their understanding of product evolution;
  • Product managers seeking to identify and address product development issues effectively.

Don't miss this opportunity to gain practical knowledge and connect with professionals passionate about product success.

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Topics and speakers

Vadim Rutkevich

Vadim Rutkevich

Business Analyst

16:00 UTC

20 Techniques to Collect Customer Feedback and Their Specifics

About the topic

Every successful product is born from solving a problem that customers are eager to eliminate. That's why tapping into customer feedback right from its launch is vital. The more information you collect, the sharper your product strategy becomes, which, in turn, brings you greater success. Customer feedback is not just a valuable resource – it's rocket fuel that helps your product grow and increases sales. Join us for this meetup where we'll tell you about dynamic techniques for gathering customer feedback and explain what approaches are most suitable for every stage of product development.

About the speaker

Vadim is an ex-B2B SaaS product manager with over 6 years of industry experience. He has successfully built and launched multiple products by leveraging his expertise in product strategy, customer development, and decision-making with limited data. Vadim knows market dynamics, consumer behavior, and competitor analysis inside out, which allows him to identify market opportunities and develop compelling product roadmaps aligned with business objectives.

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